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The Art of Tenant Retention in Chatsworth

Chatsworth Property Manager Shaking the Hands of Satisfied TenantsThe technique of having a profitable Chatsworth rental home is attracting and retaining tenants of great quality. This includes finding tenants who have the habit of paying promptly, who take good care of the property, and who are friendly with the neighbors. But just because your vacancy has been filled, it doesn’t mean your job is done. One of the greatest blunders a property owner can commit is pushing those same tenants away because of poor communication or negligence.

It’s a good thing that there are many strategies that property owners can implement to keep good tenants. Possibly the best strategy is to foster good relations with the tenant by dropping in from time to time and checking up on them. Good tenant communication can go a long way toward a happy, satisfied tenant.

This approach works great when paired with a second, equally important method: being proactive when dealing with maintenance and repair. Tenants want to live in a well-maintained home and they really like it when the landlord not only answers repair requests quickly but also performs maintenance regularly without having to be asked. A property owner who exhibits good property maintenance practices will serve as a model that would encourage their tenants to do their part as well.

Along with regularly scheduled maintenance, tenant retention can be enhanced by involving the tenants in the caring of the property. Try asking the tenant how they like the rental home and if there is something they want to be serviced or repaired. Some owners stay away from asking such questions, thinking that tenants will request for highly extravagant items or unreasonable repairs. But take a look at the alternative: if the tenant leaves, you’ll be spending much more finding a replacement and getting the home ready for a new tenant than purchasing that new stove (or carpet, or dishwasher repair) that they asked for.

In the event that a quality tenant is thinking about moving, look for the reason why they’re entertaining such a thought. Once you know the reason, find out if there is anything you can offer them to stay. If a tenant is transferring to another rental house in the same general area, it often means that there’s a specific reason that can be countered or an obstacle that can be overcome. Remember, keeping a quality tenant is a far more profitable strategy than operating a revolving door rental house.

After all, tenant retention is an art that can be acquired and improved over time. The good news is that the Real Property Management West San Fernando Valley experts can help. We know what is needed to attract and keep quality renters in Chatsworth. We make healthy tenant relationships look easy and can take care of the day-to-day communication for you. Please contact us online or call us at 818-727-0100 to learn more about how we can serve you with your tenant relations.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.